Terms of Service

Version 2.0 — Last updated: 05 December 2025

Overview

This website is operated by The Little Stationery Shop. Throughout the site, “we”, “us” and “our” refer to The Little Stationery Shop. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and content contributors.

If you do not agree with these Terms, you should not use our website or services. Your continued use of the site following changes to these Terms will be deemed acceptance of those changes.

1. Online store terms

By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction or have consent from a parent or guardian for any minors using the site. You must not use our products for any unlawful or unauthorised purpose. You must not transmit any worms, viruses, or destructive code. A breach of these Terms will result in immediate termination of your access to the Service.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment card details are always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Section headings are for convenience and do not limit or otherwise affect these Terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on material on this site is at your own risk.

We may modify the contents of the site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

4. Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

5. Products or services

Certain products or services may be available exclusively online through the website and may have limited quantities. All descriptions of products or pricing are subject to change at any time without notice.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display will accurately show colours.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis, and to discontinue any product at any time.

6. Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same account, payment method, and/or orders that use the same billing or shipping address.

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account details, including email address and payment information, so that we can complete your transactions and contact you as needed.

For information about returns and refunds, please see our Refund and Returns Policy.

7. Optional tools

We may provide you with access to third-party tools which we do not monitor or control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.

Your use of optional third-party tools is entirely at your own risk and discretion. You should ensure you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).

8. Third-party links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we will not have any liability for third-party materials or websites.

Please review third-party policies and practices carefully and make sure you understand them before you engage in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

9. User comments, feedback and other submissions

If you send submissions such as feedback, suggestions, or other materials, you agree that we may edit, copy, publish, distribute, translate, and otherwise use any comments that you submit to us in any medium, without restriction.

We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, or otherwise objectionable.

You agree that your comments will not violate any right of any third party, including copyright, trade mark, privacy, or other personal or proprietary rights. You are solely responsible for any comments you make.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

12. Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform or participate in unlawful acts;
to violate any applicable laws or regulations;
to infringe or violate our intellectual property rights or the rights of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, or scrape;
for any obscene or immoral purpose;
to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

13. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk. The Service and all products delivered to you through the Service are provided “as is” and “as available”, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall The Little Stationery Shop, our owners, employees, or service providers be liable for any indirect, incidental, or consequential damages arising from your use of the Service or any products purchased, except where such liability cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Little Stationery Shop and our partners, employees, and service providers from any claim or demand, including reasonable solicitors’ fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.

16. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by ceasing to use the site. If, in our sole judgement, you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

17. Entire agreement

These Terms and any policies posted on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications (oral or written) between you and us.

18. Governing law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

19. Changes to these Terms

The most current version of the Terms is available on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

20. Contact information

Questions about the Terms of Service should be sent to:
flic@thelittlestationeryshop.co.uk

Change log

05 December 2025 – Version 2.0: Terms reformatted and simplified; aligned with current policies and branding.
Earlier versions: Previous Terms used at launch and updated informally before versioning was introduced.